At heydudec.com, our service philosophy centers on empowering Generation Z and young influencers to express their style fearlessly. This policy outlines our commitments to transparency, reliability, and community support across our Trendy New Products, Street Dressing, and Personalized Design offerings.
Our inventory updates in real-time, but high-demand items (e.g., limited-edition Trendy New Products drops) may sell out quickly. If an item you ordered is out of stock, we’ll notify you within 48 hours and offer: (1) a substitute from our Street Dressing or Personalized Design collections, (2) a full refund, or (3) a raincheck for restock (where applicable).
All prices are listed in USD and include product costs but exclude shipping fees and taxes (calculated at checkout). We reserve the right to correct pricing errors (e.g., typos on Street Dressing jackets) and may cancel orders affected by such errors, issuing full refunds promptly.
Our support team is available via [email protected] (response time: 1–2 business days) to assist with order inquiries, sizing advice for Street Dressing, or troubleshooting Personalized Design tools. For urgent issues (e.g., missing orders), call +1-789-8018 during business hours (Monday–Friday, 9:00 AM–5:00 PM EST).
